Our Product Warranties are a promise to the original owner from the manufacturer, and not from Sonoran Cycles. In this case, Sonoran Cycles is a Product Dealer who is authorized to perform warranty work, but we can’t authorize it—only the manufacturer can.
We will make warranty claims for any product purchases made through Sonoran Cycles, or for any original owner of any of the products we represent, with a valid Proof of Purchase for that item.
Sonoran Cycles will charge an hourly service fee to remove and install any warranty service.
Sonoran Cycles will charge boxing and shipping fees not covered by the manufacturer warranty.
All warranty claims must include Proof of Purchase from the original sale of the item. Transferred sales are not warrantable unless allowed by manufacturer.